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Contact

Last updated: 16 July 2026

Have a problem, feedback or a request? The fastest way is email. We usually respond within two business days.

Support

For any questions, bug reports and feedback you can write to us at [email protected]. This address reaches our team directly.

Privacy and data requests

If you want to access, correct, export or delete your data, simply write to the same address ([email protected]). If you want to delete your account right away, you can also do it yourself, after logging in, via the "Danger zone" in the billing settings. For details, see the Privacy Policy.

Company details

SoliTrace is operated by the company below. Use the registered e-mail (KEP) or postal address for official correspondence, and the email address for day-to-day contact.

  • Trade name: VENNYX YAZILIM DANIŞMANLIK A.Ş.
  • Address: Muallimköy Mah. Deniz Cad. No: 143/8, 1.1.C1 Blok, Zemin Kat, Kapı No: Z01, 41400 Gebze / Kocaeli
  • Tax office / Tax ID: Uluçınar Vergi Dairesi Müd. / 9241072735
  • MERSIS no: 0924107273500001
  • Trade registry no (Gebze): 40690
  • Phone: +90 (850) 242 8992
  • Registered e-mail (KEP): [email protected]
  • E-mail: [email protected]
  • Website: solitrace.com